Since then, because of music,
work, and wanderlust, I’ve stayed in monasteries, bed & breakfasts,
people’s homes, lavish individual hotels, rural lodges, and major high- and
low-end chains in nine countries around the world. I am grateful for each business
trip and vacation and consider my life blessed to have had such opportunities.
My first lengthy stay
was at the Madison Hotel in Madison, New Jersey when AT&T tapped me to work
on a yearlong taskforce to plan for and monitor the breakup of the Bell System.
We could go home every other weekend, and on my second trip home I packed up some
of my sheet music. After that I was often found playing the piano in the hotel lobby.
The taskforce created two pilots of what the post-monopoly service center would
be like, one in St. Paul and the other in Omaha. From my New Jersey home away
from home I also established a base at the Thunderbird Inn in Omaha and was at
the St. Paul Hotel when Torvill and Dean earned their perfect 10s skating to
Ravel’s Bolero.
Just a couple of years later
I was one of four consultants who for months drove from Chicago to Ft. Wayne,
Indiana on Sunday night and returned on Friday afternoon after a week of facilitating
team building at the new General Motors plant. We stayed at the Marriott, where
the staff let me store empty milk gallon jugs in a janitor’s closet so I would
have them to do water aerobics in the swimming pool. Later that decade, while
working on a project for the Alaska pipeline, I was at a hotel in Anchorage
where the rooms included a small kitchenette. For other work assignments I’ve
spent a week at hotels in Toronto, Galveston, Calgary, Denver, Istanbul, Tulsa,
Dublin, and Howey-in-the-Hills. Such assignments accumulated points that
resulted in free nights in Oahu, Seattle, and Auckland.
As a female traveling
alone, I have gently reminded many front desk clerks not to announce a room
number but to write it on the card they were giving me. I learned to request a
room above the ground floor and that it is ok to ask for a room change if
something is not satisfactory, particularly before most rooms were converted to
non-smoking. Yes, I once got burned with scalding water and in Ireland had to
call to have the water turned on. I have been irritated with a gazillion
pillows on the bed and disappointed with mediocre room service and
non-responsive porters. I have complained about noisy neighbors next door, kids
running unsupervised in the hallway, or the lack of adequate heat or air conditioning.
I came to appreciate
when something novel, like mints on the pillow or built in blow dryers became
the norm. I found that most staff are helpful and want to make your stay in
their establishment memorable only in a good way. But overall I am grateful for
the scores of hotel rooms I cannot recall. For those with a comfortable bed,
adequate water pressure with enough hot water, and whose construction ensured
quiet. And, having been a maid at a Howard Johnson’s for two summers during
college, for those that met expectations of cleanliness.
If you travel this holiday season perhaps your own
hotel memories will surface. May they make you smile.
Marilyn